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CONTRACT FOR MOTORHOME VEHICLE HIRE 

 

This sample extract from our Contract has important information you need to know when hiring from us. A full up to date contract will be supplied for your information before any hire

 

This Contract is between Love2Roam and the Renter, beginning on the day the Day of Departure/Inventory Form is signed by Love2Roam and the Renter. 

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  1. BOOKING & PAYMENT 

1.1 To secure the vehicle rental, you must accept the terms of this Contract and pay: 

  1. At the time of the booking pay Love2Roam by bank transfer both 

  1. the deposit sum for the vehicle hire as specified by Love2Roam which is non-refundable; and  

  1. the Security Deposit (£1000.00 for a motorhome hire and £2000.00 for any vehicle taken to a festival) which is refundable if there is no delay or damage to the vehicle and/or claim against the Renter, 

 

  1. 8 weeks before the start of your Rental Period, the remaining balance in full.   

  1. If the booking is made within 8 weeks of the Rental Period, the full rental charge must be paid at the time of booking. 

 

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  1. COLLECTING AND RETURNING THE VEHICLE 

  1. You can collect and return Monday to Saturday within the following times: 

  1. Collection Times:         15.30:00PM to 17:30PM 

  1. Return Times:               9:00AM to 11:00AM 

 

  1. Sunday collection and return is available subject to an additional charge and agreement in writing by Love2Roam at the time of booking. 

 

  1. secure compound parking is offered to the Renter at our premises for the duration of the Rental Period at the Renter’s own risk. 

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  1. Love2Roam carefully plan the times for collections and returns, so please return the vehicle on time. You are liable to pay a delay fee equal to a day’s hire if you return the vehicle later than the specified Return Times. 

 

  1. If a delayed or damaged return of a vehicle makes us liable for extra costs (e.g. compensation of the next Renter), Love2Roam reserve the right to pass on these costs to you in full. 

 

  1. No refund is given for the early return of a vehicle. 

 

  1. The vehicle must be returned by the Renter with:  

  1. the toilet and waste water tanks emptied, flushed out clean. Unemptied toilets and waste water tanks will incur a £300.00 sanitation fee; and 

 

  1. the vehicle clean suitable for habitation.  An unclean vehicle will incur a £200.00 valet charge if the vehicle is returned in a condition unsuitable for habitation. 

 

  1. You are required to provide identification when collecting the vehicle. 
      

2.8.1 UK Licence Holders 

  1. Driver’s licence 

  1. DVLA code. Please email us the code or bring it along on the day of the hire. 

  1. Passport 

  1. 2 items from this list: a utility bill, as well as a bank statement or credit card statement dated within the last 2 months to identify your permanent address. 

  

2.8.2 EU & EEA Licence Holders 

  1. Driver’s Licence 

  1. Passport  

  1. 2 items from this list: a utility bill, bank statement or credit card statement dated within the last 2 months to identify your permanent address. 

  

2.8.3 USA / CAN / AUS / NZ Licence Holders 

  1. Driving Licence (if your Driving Licence is not an international one – please obtain an International Driving Permit. Please ensure your licence allows you to drive vehicles weighing 3,500Kg. 

  1. Passport  

  1. 2 items from this list: a utility bill, bank statement or credit card statement dated within the last 2 months to identify your permanent address. 

  

2.8.4 All other Licence Holders 

  1. International Driving Licence and International Driving Permit if your licence is not in English or was issued in a non-roman alphabet like Arabic, Chinese, Greek, Hebrew, Japanese or Russian (and other similar non-roman alphabet based languages). Please ensure your licence allows you to drive vehicles weighing 3,500Kg 

  1. Passport  

  1. 2 items from this list: a utility bill, bank statement, credit card statement dated within the last 3 months to identify your permanent address. 

 
  

  1. DRIVERS AND INSURANCE REQUIREMENTS 

3.1 Drivers & Driving Licence Conditions 

  1. No one other than the drivers named in the proposal forms may drive the hired vehicles. 

  1. All named drivers must be over 25 and under 70; Drivers between 70 and 73 may be considered if driving licence is clear of any endorsements.  

  1. All licences required must be produced at vehicle collection; this applies to additional drivers too. 

  1. The licence must be clear of any endorsements apart from up to six points for speeding or parking offences with no more than two convictions 

  1. Persons with major convictions within the last eleven years will not be permitted to drive the vehicle (e.g. drink driving offences or driving without an insurance). 

  1. The insured vehicle shall not be used for the carriage of goods of an explosive, dangerous or hazardous nature or for the carriage of goods or passengers for hire and reward or any other form of profit or remuneration. 
      

3.2 Insurance 

3.2.1 Insurance is included within the hire charge. The vehicle is insured for the period of hire contracted only and late return of the vehicle would incur a traffic offence under the road traffic act. Renters are advised to take out additional personal holiday insurance. 

 

3.2.2 The insurance included in this Contract does not cover and Love2Roam will not hire to: 

 

  1. Anyone who has been convicted of a driving related offense and/or have had their licence endorsed or suspended or more than 6 penalty points imposed. 

  1. Anyone who had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or had their insurance or cover cancelled by any Motor Insurer.  

  1. persons who have any mental or physical defect or infirmity, suffer from fits, some types of diabetes or heart complaint. 

  1. persons who have had their insurance declined and/or renewal refused and/or had their insurance cancelled by any motor insurer. 

  1. persons with entertainment professions, professional sports or racing, persons with professional gambling professions (excludes clerical workers) and armed forces personnel of non-UK/EU countries. 

  1. persons who, whilst driving, have been involved in more than one accident in the past 3 years. 

  1. use for the carriage of passengers for hire or reward, or for racing, competitions, trials or rallies or hire for re-hire. 
      

3.2.3 It may be necessary for referral to be made to the insurer at the time of reservation to ensure that any endorsements meet with their criteria. All previous motoring convictions are to be disclosed to us at the time of booking. The Renter acknowledges and agrees that this is a fundamental term of hire. 
  

3.2.4 Love2Roam reserve the right to cancel hire if, when collecting the vehicle, the drivers licences are invalid or not according to the conditions set out above. The Renter will forfeit any payment made and no refunds whatsoever will be carried out. Love2Roam will not be responsible or cover any costs including accommodation or car hire as a result of the cancellation of the hire where the above driving licence and insurance conditions were breached. 

 

3.2.5 If requested, the Renter must ensure all material facts and circumstances are disclosed to Love2Roam and the insurer. 
  

3.3 Security Deposit, Damage/Accident excess 

3.3.1 A Security Deposit payable by the Renter is applied to all vehicle hires. The Security Deposit will be used to cover parking or speeding tickets or any other traffic violations penalties as well as any costs incurred by us as a result of any delay to return, loss, claim or damage to our vehicle while in the care of the Renter. 
  

3.4 MILEAGE 

There is no mileage limitation or charge  for travel within the UK
  

4 EQUIPMENT 

4.1 The vehicle includes all crockery, kitchen equipment, toilet fluid, toilet paper, electrics hook-up, fresh water hose as well as one full gas cylinder.  

 

4.2 Love2Raom can supply bedding and towels and outside table and chairs if arranged at the time of booking. 
  

  1. FUEL, WATER & OIL 

5.1 The vehicle shall be supplied with a full tank of fuel and must be returned with a full tank of fuel. Failure to do so will result in the cost of filling the tank plus an additional charge of £25.00 being deducted from the security deposit.  

 

5.2 The engine oil, water levels and tyre pressures must be checked by the Renter at least once a week during the vehicle Rental Period. 
  

6. PETS & SMOKING POLICY 

We have a very strict policy of no smoking and no pets allowed in any of our vehicles at any time. Whilst we are animal lovers ourselves, this policy is for the comfort of our guests some of whom have allergies. This policy ensures we maintain our very high standards of supplying immaculately clean vehicles for the enjoyment of our customers. If at the end of the hire it is discovered that our policy was not respected a £550.00 fee will apply. 
  

7. AVAILABILITY  

7.1 While every effort is made to ensure that the vehicle reserved is available at the agreed time and date, if due to circumstances beyond our control, the reserved vehicle is not available, we reserve the right to return money paid by the Renter in full with no further liability. We will not be held responsible nor be liable for any consequential, special or additional costs you have incurred including but not limited to the cost of flights, train tickets, hotel accommodation or car hire. 

 

7.2 Occasionally, vehicles are returned damaged and if the damage is too great for us to repair on time we may need to offer a substitute vehicle. If this is not acceptable to the Renter, or if no other vehicle is available, then the liability of Love2Roam is limited to the refund of money paid by Renter to Love2Roam. Renters are strongly advised to insure against unavoidable cancellation. 
  

8. BREAKDOWN, TIRES & WINDSCREEN 

8.1 In the unlikely event of a breakdown, we request that the Renter seeks the help of the designated breakdown company quoting the registration number of the vehicle. Renters are authorised to request repairs up to the value of £100.00 if the fault falls out with the parameters of manufacturer warranty. Repairs costing in excess of £100.00 must first be authorised by Love2Roam prior to the work being undertaken. The Renter is responsible for any repairs costs above £100.00 when approval is not obtained first from Love2Roam in writing. 

 

8.2 Breakdown due to a punctured tyre or mis-fueling is not covered by our policy. The Renter is solely responsible for the costs of repair and/or replacement as necessary in relation to tyres and punctures.  There is £150.00 windscreen excess for glass replacement and repair. 
  

9. CANCELLATIONS  

9.1 All cancellations must be in writing to Love2Roam. All deposits are non-refundable. All money due and received within 4 weeks of the commencement of hire is not refundable. Renters are strongly advised to take out travel insurance or to insure against unavoidable cancellation. 
  

10 VEHICLE USE 

10.1 The Renter is not permitted to take the vehicle outside the Europe or take the vehicle off road under any circumstance apart from official campsites and designated camping places. Renters should note that foreign travel vehicle insurance is compulsory, and if you are travelling to Southern Ireland or anywhere in Europe in one of our vehicles the insurance is invalid. Unless agreed in advance

 

10.2 The Renter shall not carry more passengers than the seating capacity of the vehicle or allow the vehicle to be overloaded. 

 

10.3 The Renter acknowledges receipt of the vehicle free from any defects or damage other than those as specified on the inventory sheet agreed at the date of commencement of the Rental Period. The vehicle and its contents must be returned in the same condition as they were received at the commencement of the Rental Period. 

 

10.4 The Renter must ensure that the vehicle and its contents are used in a proper and careful manner for social and domestic purposes. In particular, the vehicle is not to be used for or in conjunction with any race, competition or trial; for towing; for the carriage of goods or passengers; for hire or reward, or any other form of profit or remuneration; or for the carriage of goods of an explosive or hazardous nature. 

 

10.5 The Renter is responsible for any damage caused to the vehicle caused by improper use or accidental damage. Any damage to the interior of the vehicle, fixtures, fittings, living or cooking equipment will be charged to the Renter in all cases. No claims for loss or damage to personal belongings or effects of the Renter or any persons will be considered. 

 

10.6 The Renter is required to keep the vehicle under his/her control throughout the Rental Period and to keep the vehicle locked at all times when unattended. 
  

11. PENALTIES, FINES AND CHARGES 

11.1 All fines incurred by the Renter or other driver for the infringement of traffic laws or regulations shall be the sole liability of the Renter or other driver and must be paid in full on receipt of any notice of penalty, fine or charge. Love2Roam will not be responsible for any such liabilities. If Love2Roam do receive any notices in respect of penalty, fines or charges including but not limited to fines and penalties for speeding, parking fines and congestion charges then an administration fee of £25.00 will be added to the penalty, fine or charge to cover administration and postage costs incurred to redirect such penalty notices, fines or charges. 
  

12. CHILD SEATS 

12.1 Regulations govern the use of child car seats in the United Kingdom requiring every child traveling in the vehicle to be seated using specified restraints in all circumstances where the child is under 135cm or 12 years of age. It is the Renter’s responsibility to ensure that necessary child seats are used in the vehicle if carrying children. 
  

13. LIMITATION OF LIABILITIES 

13.1 Love2Roam accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss or claims arising from the breakdown of the vehicle, fair wear and tear excepted, or any accident or other such related causes. 

 

13.2 Love2Roam are not liable for any costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations or otherwise by the Renter or additional drivers. 

 

13.3 The vehicle and its contents remain the property of Love2Roam at all times and the Renter will not sublet, assign, loan, pledge or grant lien over the vehicle or its contents. 

 

13.4 Love2Roam reserve the right to vary the rates and conditions of hire at any time and to decline hire to any person at any time without reason, this includes the right to change vehicles when necessary. Love2Roam reserve the right to disable and/or reclaim any vehicle we regard as being misused and all our expenses incurred will be recovered from the Renter. 

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